Shipping Policy

Shipping Policy

At Eunoia Home, we strive to provide a seamless delivery experience for our customers. Please review our shipping policy for details:

Delivery Fees

  • Delivery fees are calculated based on your location and will be displayed at checkout.

Delivery Areas

  • We provide local delivery across the Greater Toronto Area (GTA) by our in-house team for a fee.

  • For locations outside the GTA, we ship using trusted courier services.

  • To arrange shipping outside Ontario, please contact us for a custom quote.

Processing Times

  • We do our best to prepare your items from our various warehouses as soon as your order is confirmed.

  • In case of stocking issues or back-ordered items, you will be contacted promptly.

Delivery Communication

  • Our staff will maintain thorough communication throughout the delivery process, including phone calls at each stage to ensure your peace of mind.

  • Please make sure to provide an accurate phone number at checkout.

Damaged or Missing Items

  • If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.

  • Be sure to inspect your items upon arrival and document any issues with photos.

Contact Us

If you have any questions about shipping or need assistance with your order, feel free to reach out to us at info@e-unoia.com/(647)5107079.